EFFECTIVE OCTOBER 24TH, 2005, WE WILL BE ENHANCING OUR INTERNET BANKING
On October 24th, you will need to perform an account upgrade in order
to access your accounts.
Online Banking Customers will lose access to the current system on
Bill Pay Customers will lose access to the current bill pay system
on October 14th.
Will my access ID and password change as a result of this upgrade?
When you logon the first time on October 24th, you will click on
the “Upgrade Account” button. You will then be required to enter your
bank account number and the last 4 digits of your social security number
will be your temporary password. You will then be prompted to enter
a new access ID number and a new password which can be the ones that
you are currently using.
For security purposes the new password and access ID must consist of
Minimum Password = 8 characters
Maximum Password =16 characters
Number of Alpha Characters Required = 1
Access ID must be at least 6 characters
be prompted for your e-mail address and will be asked to provide
a security question and
answer (i.e. mother’s maiden name)
control. To better safeguard your password after the upgrade
you will also be required to change your password every 90 days.
is the last date that bill payments can be entered in the current
date for processing payments will be October 14, 2005. If you have
a new bill payment with a due date beyond October
will need to make that payment by check or reenter it into
the new system on October 28th or afterwards.
How will my existing bill payment records be treated?
Any payment currently in the system with a due date beyond
October 14, 2005, will need to be reentered on the new system
vendor records and payment history be converted?
- VERY IMPORTANT
Vendor records will need to be reentered into the new system.
Before 10-14-05, you may capture your Payee information from our
current screen by clicking on the “Payment and Payee” tab and clicking
on the “Print” icon. This will print a list of your payees and all
of the information that you will need to reenter on or after October
28th, except for the postal mailing address.
convenience you may want to print payment histories up to date and
retain for your records. You can do this by clicking the “All
Payments History” tab and enter the “from and to” dates and then select
“View History” and click the “Print” icon.
recurring transfers/payments be treated?
Any recurring transfer or payment you currently have set up with
a date beyond October 14, 2005, will need to be reentered on the
system after October 28th.
As always, we appreciate the opportunity to serve you. If you have
any questions, please call customer service at (912) 739-1621. We
believe you will enjoy the new enhancement to your internet banking
Will I continue to have two separate logins for online banking
and bill payment?
NO, after the account upgrade on October 24, 2005 the bill payment
system will be intergraded into our online banking. You will no
longer need separate logins in order to access and pay bills from
After the upgrade, once you login to online banking and select
the account you would like to pay from a new “billpay” button will
added to your menu choices. This new “billpay” button will link
you to our
new bill payment system.